La Veranda Resort

La Veranda Resort

Tran Hung Dao Street, Duong Dong Beach, Phu Quoc, Kien Giang, Vietnam
La Veranda Resort with 70 guestrooms equipped with amenities like free wifi, desk, balcony overlooking the beach or garden.  Services... More

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  • Check-in Instructions

    * Check in procedure enquired:
    - ID card or Passport
    - Booking confirmation 

    Hotel Cancellation/Changing policy

    To Oct. 31, 2016:

    * Low season (01/05 - 31/10/2016)

    - Cancellations made 17 days or more prior to the date of arrival (Saturday and Sunday are not included): Free

    - Cancellations made within 17 days prior to the date of arrival (Saturday and Sunday are not included) will incur a 100% charge for the first night 

    - Cancellations made within 10 days prior to the date of arrival or absence in the date of arrival (Saturday and Sunday are not included) will incur a 100% charge

    * Reducing the number of overnight in total booked-night is considered as cancellation and you have to incur a 100% charge (include reducing night). Please do not change, cancel your booking in holiday.    

     

    From Nov. 01, 2016 to Oct. 31, 2017: 

    * Peak season (Nov. 01, 2016 - Apr. 30. 2017 except for holiday)

    - Cancellations made 33 or more days prior to the date of arrival (Saturday and Sunday are not included): Free

    - Cancellations within 33 days prior to the date of arrival (Saturday and Sunday are not included) will incur a 100% for the first night. 

    - Cancellations made within 23 days prior to the date of arrival or absence in the date of arrival (Saturday and Sunday are not included) will incur a 100% charge

     

    * Low season (May. 01, 2017  - Oct. 31, 2017)

    - Cancellations made 17 days or more prior to the date of arrival (Saturday and Sunday are not included): Free

    - Cancellations made within 17 days prior to the date of arrival (Saturday and Sunday are not included) will incur 100% charge for the first night 

    - Cancellations made within 10 days prior to the date of arrival or absence in the date of arrival (Saturday and Sunday are not included) will incur a 100% charge.

     

    * Christmas and New Year Occasion (Dec. 21, 2016 - Jan. 15, 2017)

    - Canceling 48 days before check-in day (Saturday and Sunday are not included): free Hủy phòng trước 48 ngày (trừ thứ 7, CN) so với ngày nhận phòng, không tính phí.

    - Canceling within 48 days to check-in day (Saturday and Sunday are not included): pay 100% for the first night. 

    - Canceling within 32 days to check-in day or absence in check-in day (Saturday and Sunday are not included): pay 100% in total booking fee

    * Reducing the number of overnight in total booked-night is considered canceling and you have to pay 100% in total (include reducing night). Please do not change, cancel your booking in holiday.    

    Children and extra beds policy

    * Nov. 01, 2015 - Oct. 31, 2016: 
    - 01 child at the age of 4 - 11 years old live with parents: VND 210.000/child/meal (include breakfast & airport pick-up, except for extra bed) or VND 840.000/night/bed (include breakfast & airport pick-up, extra bed)  

    - 02 children at the age of 4 - 11 years old, live 01 room with parents: additional fee is compulsory: 01 extra bed (VND 840.000/night/bed) + breakfast for the second child (VND 210.000/night/meal)

    - Children at the age of 11 years old and older are considered as adults: VND 1.050.000/night/bed (include extra bed and breakfast, airport pick-up).

     

    * Nov. 01, 2016 - Oct. 31, 2017
    - 01 child at the age of 4 - 11 years old live with parents: VND 215.000/child/meal (include breakfast & airport pick-up, except for extra bed) or VND 860.000/night/bed (include breakfast & airport pick-up, extra bed) 

    - 02 children at the age of 4 - 11 years old, live 01 room with parents: additional fee is compulsory: 01 extra bed (VND 860.000/night/bed) + breakfast for the second child (VND 215.000/night/meal) 

    - Children at the age of 11 years old and older are considered as adults: VND 1.075.000/night/bed (include extra bed and breakfast, airport pick-up).

    Cancellation/changing services policy

    Cancellation/changing fee in a service = hotel's cancellation/changing fee standard + transaction tackling fee 

    Cancellation/changing fee standard of hotel: base on cancellation condition.

    Transaction tackling fee as below: 

    • - Booking service under VND 5 million: from VND 50,000 to 2% total value of the service. 
    • - Booking service over VND 5 million: 1,5% total value of the service 

    Hotel Facilities

    • Dry cleaning
    • Smoking area
    • Luggage storage
    • Laundry service
    • Restaurant(s)
    • Massage(s)
    • Shuttle service
    • Free Wi-Fi in all rooms
    • Spa / Massage
    • Elevator

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